Critical connections behind the power
Article was added on Tuesday, April 12, 2016
APRIL 11 was National Lineman Appreciation Day, so it is
appropriate that we take a moment to recognize the people who often
work in brutal weather conditions to ensure we all have safe and
reliable power. In fact, linemen are often first responders during
storms and other catastrophic events, working to make the scene
safe for other public safety officers.
However, while linemen work in highly visible settings, there
are many behind the scenes that also labor tirelessly to help keep
the lights on. However, they do so with little or no public
recognition or acknowledgement. While linemen can do their job out
in the open-whether it is restoring power after a natural disaster,
maintaining the lines or building new service-there is a lot more
work taking place behind the scenes.
The power behind your power
The lineman out in the field works with thousands of volts of
electricity high atop power lines 24 hours a day, 365 days a year,
to keep electricity flowing and maintaining the energy
infrastructure. Another "powerful" figure in the co-op is Adam
Johnson, vice president of operations. Similar to the head coach of
a team, he ensures that all the players (employees) know their
roles and perform them at a high level. He also must recruit and
retain talent; this is especially challenging in today's highly
competitive hiring environment.
The Engineering department, led by Vice President of
Engineering, Rob Higbe ensures the overall system is well
maintained. This team is responsible for planning ahead for future
needs and continually monitoring existing equipment and resources.
An equally important area of focus is safety. Working with
electricity is an inherently dangerous task, and helping to foster
a culture of safety for all workers is a major priority.
Calling for energy efficiency
Manager of Marketing, Jay Kirby, Marketing Representative, Mary
Grace McGee and our customer service representatives (CSRs) answer
calls and questions about billing and energy use. They work with
members to identify high-use periods and discuss ways to save on
the monthly bill. The member services department is responsible for
ensuring you are treated appropriately, and it all starts at the
time you sign up for membership.
In sync with you
Of course, many folks in various other departments work closely
together to serve you because you, the member, are at the heart of
everything we do. As a locally based, member-owned cooperative, we
are part of your community, too. Just as we love our linemen, we
value all employees-and every co-op member!-because it takes every
person in a co-op to make it work.
Robert G. Ardis III
President and Chief Executive Officer
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