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Nav Location: SEC Home  >   About Santee Electric  >   News and Press  >  Restoration update Feb. 15, 2014


Restoration update Feb. 15, 2014

Article was added on Saturday, February 15, 2014

Santee Electric Cooperative has restored electricity to about 20,000 of the 44,226 members affected by winter storm Pax. We are continuing to work diligently and will not stop until every last member is restored. 

Please don't be discouraged if you see other people get their power restored before you do.

Customers in the same neighborhood may be served from different phases on the same feeder. One phase may be less severely damaged than another, which serves the neighbors' homes.

Members who remain without power may have an individual outage due to a downed tap line or other reason that cannot be seen with the naked eye. Crews are working to address these situations on a "home by home" basis.

Not seeing a crew in your area does not mean a member's situation is not being addressed. In outage situations, crews are diligently working to cut trees and restore lines, and it is sometimes the case that power can be restored to areas without members actually seeing a crew.

It is also possible that an individual member's breaker needs to be reset. Customers are urged to examine this possibility and, if necessary, customers should reset the breakers inside the home's breaker panel.

We cannot give an estimate of when power will be back on because every outage is different. Please call 888-239-2300 to report your outage. 

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