Switch to AdvancePay: Pay-As-You-Go Power
Article was added on Wednesday, May 11, 2016
Food. Gasoline. Even cell phone minutes. We pay for those and
other goods and services before we actually use them. Pay-as-you-go
electric service, also called AdvancePay, is growing in popularity
among cooperative members.
AdvancePay works similar to a prepaid cellular phone. You put
money into your AdvancePay account and as you use electricity, the
cost of the usage will be deducted from your Advance Pay account
balance daily. AdvancePay allows you to pay for your electricity
when you want and in the amounts you want, instead of receiving a
paper or electronic bill each month.
We are encouraging members to switch to AdvancePay for a variety
First, you have your finger on the pulse of your own electric
usage. Just log into your account online at www.santee.org or on
our free SmartHub app to see exactly how much electricity you use.
There are graphs that show how much electricity you are using each
hour of the day. This helps many members target what is using the
most electricity in their homes, enabling them to cut back on their
power costs all together. With this program, you are empowered to
manage electric use in a way that best suits your individual
If saving electricity isn't enough incentive to switch to
AdvancePay, maybe getting your deposit back is? There is no deposit
required when switching a traditional account in good standing to
AdvancePay. That means you get your original deposit back! For new
members, the AdvancePay option cuts out the need for a deposit
Finally, AdvancePay members never pay a late charge, disconnect
fee or reconnect fee. When your account runs low you can pay by
phone at 1-877-833-3661 or simply pay while you are logged into
your account on the internet or the SmartHub app.
If funds in your account run out, your electric service will
automatically turn off. Traditionally, you may have a balance that
has to be paid before someone can come to your home and reconnect
your electricity. With AdvancePay, you just add money to the
account and your power automatically comes back on.
You can switch your regular account to an AdvancePay account
very easily. Just call 1-800-922-1604 and a customer service
representative will be happy to discuss how easy the process
Robert G. Ardis III
President and Chief Executive Officer
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