A Pay-As-You-Go Plan
Santee Electric Cooperative has delivered reliable energy since
1939. As times and needs change, we offer innovative ways for you
to take control of your electric bill.
NO Monthly Bill • NO Deposit • NO Credit Check • NO Late Fees •
NO Reconnection Fees
What is Advance Pay?
Advance Pay is a pay-as-you-go plan that allows you to pay when
you want, in the amounts you want. Instead of receiving a paper or
an electronic bill each month, usage is calculated daily. Advance
Pay members never pay a late charge, disconnect fee, or reconnect
Is Advance Pay the right choice for me?
Would it be easier for you to make weekly or biweekly payments
rather than one large payment each month? If so, Advance Pay
metering may be for you. Statistics indicate prepay electricity
programs help lower electric consumption due to members' awareness
of usage patterns. Therefore, any member interested in monitoring
and lowering his or her electricity use could potentially benefit
from the Advance Pay program.
How does Advance Pay work?
Advance Pay works similar to a prepaid cellular phone. You put
money into your Advance Pay account and as you use electricity, the
cost of the usage will be deducted from your Advance Pay account
balance daily. When you sign up, you have a number of ways to
access and monitor your account information such as usage and
balance status helping you to better understand what is using
electricity on a daily basis so you can manage usage and make your
money go further.
What if my Advance Pay account runs low?
You will receive a low balance alert via the method that you
• An In Home Display (IHD), which requires a refundable
• A free SmartHub application for your smart phone
• On the internet at www.santee.org
• A message can be sent to your email address
• Notification can be sent by telephone call
• Manage your account by calling 1-877-833-3661
What if my Advance Pay account runs out?
If funds in your account run out, your electrical service will
be automatically disconnected. You will be notified that your
service has been disconnected. Once your outstanding balance plus
the minimum payment is made, your service will be reconnected
I have a traditional account. Can I switch to Advance Pay?
Yes! You can switch to an Advance Pay account even if you
already have service with Santee Electric. Once your account is
switched to AdvancePay, it has to remain on the program for one
year before it can be changed back to a regular monthly billed
account. For details, contact your local member services
• Some restrictions may apply.
How do I make payments?
Online: sign into your account
By Phone: Automated(24/7) 1-877-833-3661
Mon-Fri, 8 am - 5 pm
Lake City 843-374-3000
At Our Offices: Mon-Fri, 8 am - 5 pm
Kingstree, 424 Sumter Highway, Kingstree, SC 29556
Georgetown, 92 West Virginia Road, Georgetown, SC 29440
Hemingway, 202 East Broad Street, Hemingway, SC 29554
Lake City, 349 West Main Street, Lake City, SC 29560
Manning, 3191 Highway 260, Manning, SC 29102
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