Report a Power Outage

Report outages on the go from the convenience of your Apple or Andriod moblie devices with our SmartHub app. The app is an extension of our online account system, and allows you to monitor and report your outages from your mobile device. 

Download the SmartHub app

To get started, download the mobile app for iPhone or Andriod from the app store or google play. Once downloaded, install the app and search for and select "Santee Electric Cooperative, Kingstree, SC" as your service provider.  You may use your existing online account information to login.

Create an Account

No online account with us?  No problem!  Once the app is installed and your provider selected, you can sign up for an online account using the mobile phone app.

Please have your account number and email address available when signing up. 

Quickly and Easily Report Your Outage with a Text

Register Now​

• Click HERE to register online
• Call to speak with a Member Service Representative
• Text SECIN to 843-355-6187 (your current mobile number must be on file) 

How To Use Our Text Service (843-355-6187)

• Text OUT to report an outage
• Text STATUS to check the status of your outage
• Text HELP for more information
• Text STOP if you no longer want to use this service

Find out more about our Text Service here. 

*Message and data rates may apply.  Please check with your carrier if you aren't sure about your text messaging plan.